Protecting your privacy at Home Support Somerset

Home Support Somerset is deeply committed to protecting your privacy and handling your personal information with the utmost responsibility and care. As a sole-trader business providing home help and lifestyle assistance services in Somerset, your trust is paramount to us.

The information we collect

When you interact with Home Support Somerset, we may collect and process specific personal information to provide you with tailored support. This includes your name, phone number, and email address. We also collect any additional information you choose to share with us when making an enquiry or booking a service, helping us understand your unique needs.

How we collect your data

Your data is collected through various convenient channels. This may occur when you contact us via our website's contact form, reach out to us by phone, text message, or email, or when you make an enquiry about our home support services. We aim to make this process as straightforward and secure as possible.

Why and how we keep your data

We collect your personal information to ensure we can provide you with the best possible home support services. This data allows us to respond efficiently to your enquiries, communicate effectively about our offerings, arrange and manage your bookings, and ultimately deliver services safely and appropriately to meet your individual requirements.

How your data is stored

Your information is stored securely and retained only for as long as it is necessary to fulfil the purposes for which it was collected. We implement reasonable steps to protect your data from unauthorised access, loss, or misuse, ensuring your personal details remain confidential and safe with Home Support Somerset.

Your data, your control

At Home Support Somerset, we respect your privacy. We want to assure you that we do not sell, rent, or share your personal data with any third parties, unless we are legally required to do so. Your information is solely for the purpose of providing our services to you.

Your rights

Under UK data protection law, you have specific rights concerning your personal data. These include the right to request access to the information we hold about you, to request correction of any inaccurate details, and where appropriate, to request the deletion of your data. To exercise any of these rights, please contact us directly.

Questions about your privacy?

If you have any questions about this Privacy Policy or how your data is handled by Home Support Somerset, please do not hesitate to get in touch:

Email: amber.hssomerset@yahoo.com

Phone: 07986912070

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements.

Last updated: February 2026